Privacy Policy
Your personal data is necessary for us, so Regulation (EU) 2016/679 allows us to use it to communicate with you and provide our hotel services. Third parties may have access to your information whenever necessary to fulfill the aforementioned purpose, and it is not envisaged that your data will be transferred outside the European Union.
In this regard, we inform you that our business is obliged by the Public Safety Law and RD 933/2024 to keep a record of all customers to whom we provide services. Therefore, it is possible that the State Security Forces and competent Public Administrations have access to the personal information generated during our relationship.
Your secure data
Information in compliance with personal data protection regulations.
In Europe and in Spain, there are data protection rules designed to protect your personal information that our entity is required to comply with.
Therefore, it is very important to us that you understand perfectly what we will do with the personal data we request from you.
We will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if you have any doubts after reading this information, do not hesitate to ask us. Thank you for your cooperation.
Who are we?
Our name: RAMÓN ROMÁN E HIJOS, S.L.
Our VAT number: B53072245
Our main activity: HOTEL
Our address: Calle Mallorca, 15 Edif. Provima.
Our contact phone number: +34 966 100 104
Our contact email address: info@hotelgoldarcos.com
Our website: www.hotelgoldarcos.com
For your trust and security, we inform you that we are a company registered in the following Commercial Register / Public Register: ALICANTE T 1867, F 127, S 8, H A35575, I/A 7 (7.03.23).
Our main activity is subject to a regime of prior administrative authorization. For your trust and security, we provide you with the data related to said authorization and the identifying information of the competent body supervising us:
Administrative authorization: Municipal License
Supervisory body: Benidorm City Council
The person responsible for this website practices a regulated profession, for which we provide the following information:
MIRAI ESPAÑA, SL
VAT: B80039340
C/ ORENSE, 12, 28020 – MADRID (Madrid)
We are at your disposal, do not hesitate to contact us.
What are we going to use your data for?
In general, your personal data will be used to communicate with you and provide our services.
Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary to communicate with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply on the use of your personal information.
Who will have access to the information we request from you?
In general, only the personnel of our entity who are duly authorized may have access to the information we request from you.
Likewise, those entities that need to have access to your personal information in order to provide our services may have knowledge of your personal information. For example, our bank will know your data if payment for our services is made by card or bank transfer.
Likewise, public or private entities to which we are obliged to provide your personal data in compliance with a law may have knowledge of your information. For example, the Tax Law requires providing certain information to the Tax Agency about economic transactions exceeding a certain amount.
In the event that, aside from the aforementioned cases, we need to disclose your personal information to other entities, we will seek your prior permission through clear options that will allow you to decide in this regard.
How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in using your information.
Therefore, our entity has approved a Data Protection Policy and conducts annual controls and audits to verify that your personal data is secure at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not as much. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of data protection.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always seek your prior permission and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will keep your data for the duration of our relationship and as long as the laws require us to do so. Once the applicable legal deadlines have expired, we will proceed to securely and environmentally friendly delete them.
What are your data protection rights?
At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship is finished, if legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must submit a written request to our address.
In our entity’s offices, we have specific forms to request these rights and we offer our assistance in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were interested in receiving advertising for our products or services at one point, but no longer wish to receive more advertising, you can inform us through the opposition form available at our entity’s offices.
If you believe that your rights have been disregarded, where can you file a complaint?
If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:
Electronic headquarters: www.agpd.es
Mailing address: Spanish Data Protection Agency: C/ Jorge Juan, 6, 28001-Madrid
Phone: 901 100 099 / 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge and legal representation by a lawyer or procurator is not required.
Will we create profiles about you?
Our policy is not to create profiles of the users of our services.
However, there may be situations in which, for service, business, or other purposes, we need to create profiles of information about you. An example could be the use of your purchase history or services to offer products or services tailored to your tastes or needs.
In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons seeking to use it to their advantage.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained. However, if we need to use your data for different activities, we will always seek your prior permission through clear options that will allow you to decide in this regard.
